Chromebook Power Issue

Hello W.T. Sampson Unit School families.  Periodically we have Chromebooks that will not power on.  This is a common problem with the Chromebook.  If the Chromebook is confirmed to be charged and will not power on, you can do a hard reset.  

1. Turn off Computer
2. Press and hold Refresh and then Power while continuing to hold refresh
3. After Chromebook turns on, release refresh

Please click on the PDF for screenshots of how to perform the hard reset.

If you have any questions, please feel free to contact me, Kelly Treat-Liciaga, at kelly.treatliciaga@dodea.edu